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Lean Sigma Methods and Tools for Service Organizations by Jaideep Motwani

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Chapter 3

Lean Sigma Methods and Tools—Basic Concepts

The next day Larry went over his notes and the training content provided at the Lean Sigma overview. He started to organize the files and notes in a logical format. The following are Larry’s notes from the first day at Joe’s factory:

1. Lean Sigma is the most successful continuous improvement (CI) method in the history of the world.

2. It combines the simple and versatile methods and tools of Lean with the powerful analytical approach of Six-Sigma methods to provide continuous incremental improvement with Lean and significant increases in productivity and quality with Six-Sigma techniques.

3. Lean Sigma is the combination of these powerful tools.

4. The origin of these methods goes back ...

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