Acknowledgments
I’d like to acknowledge Dr. Steve Zinkgraf and fellow Executive Team members at Sigma Breakthrough Technologies, Inc., for giving me the opportunity to capture some of the group’s wealth of experience in this book, along with access to the methodologies and materials.
In particular, I’d like to acknowledge Steve himself for leading the way, Daniel Kutz for providing “air cover” during writing, Joe Ficalora for being the technical sounding board, and Joe Costello for his lean insight and more importantly for introducing me to my wife.
Sincere thanks to all SBTI’s client leaders with whom I’ve had the good fortune to learn from over the years: in particular to Dr. Al Landers at Huber Engineered Woods, Paul Fantelli at Lincoln Electric, ...
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