Experiment

Don’t look for perfect solutions. It’s probably not worth the wait, and you’ll probably get it wrong anyway. Instead, look for small incremental improvements, and think of them as experiments. An experiment may or may not lead to the intended improvement, but it should always generate insights that can be used to design the next experiment.

A great process isn’t designed; it is evolved. So, the important thing isn’t your process; the important thing is your process for improving your process.

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