Lean from the Trenches

Acknowledgments

Many people have contributed to this book—thanks to you all! I’d especially like to thank Håkan Rydman for being the internal change agent and getting me into this project, and Tomas Alsterlund for providing strong management support and keeping us focused on the project goal.

And I’d also like to call out the following people:

Christian Stuart and the rest of the RPS management team for entrusting me to coach this project and allowing us to spread the word about what we’ve been doing.

All project participants for putting their hearts into this project and helping to drive the change process. I was amazed by the skill, creativity, and energy of this project team!

Mary and Tom Poppendieck for years of personal mentorship ...