“What’s it worth to you?”
Creating software is about delivering business value. Without some measure of business value, it’s hard to determine whether the software has any.
Every feature in a system such as Sam’s should have business value. Business value can come from numerous areas, such as these:
• Increased revenue (sales, royalties, fees)
• Decreased expenses
• Using fewer resources
• More efficient use of resources
• Customer satisfaction
• Product promoters/satisfiers/detractors
• Staying in business
• Avoiding risk
Business value in some areas is easy to quantify because it is straight dollars. However, in other areas, quantification is more difficult. But without some ...