Leading Teams

Everyone works on teams. You work with co-workers within your department, with clients and customers, across organizational functions, and on temporary committees. Such collaboration is mandatory to achieve organizational goals. One benefit of the team structure is that you have the opportunity to hone your leadership skills, whether or not you hold the title of “team leader.”

Every element of a team's success depends on its leadership processes: planning, clarifying roles, building relationships, accomplishing tasks, negotiating conflicts, navigating changes, making decisions, and solving problems. To complicate matters, the structure of today's workforce is complex:

• a team leader may work in a different time zone than his or ...

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