Chapter 7

Using Questions in Managing People

Each question a leader asks can provide a wonderful opportunity for the recipients to become empowered, to do something that they could not do before. Questions have the potential to create confidence, to enhance learning, to develop competence, to engender insights. Questions can move each person in the organization to become a better human being as well as a better contributor to the organization and to the community.

Ron Edmondson, pastor of Immanuel Baptist Church in Lexington, Kentucky, with over thirty years of leadership experience as a business owner and as a spiritual leader, shared with me the twelve leadership questions that he has found most useful for empowering people around him:

  • What ...

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