Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask, Revised and Updated

Introduction

Do you feel that people aren't providing the information you need? Do you wonder whether the people in your organization really understand your vision for where things need to go? Do you speculate about what your boss is really thinking?

Have you ever thought about getting all this information, and more, by asking questions?

Questions can elicit information, of course, but they can do much more. Astute leaders use questions to encourage full participation and teamwork, to spur innovation and outside-the-box thinking, to empower others, to build relationships with customers, to solve problems, and more. Recent research—and the experience of a growing number of organizations—now points to the conclusion that the most successful leaders ...