CHAPTER 9

DEVELOPING A CULTURALLY INTELLIGENT TEAM

Most of the book has focused on how to personally develop and apply your cultural intelligence as a leader. But as we discover the personal benefits of cultural intelligence, we inevitably want to develop it in those we lead. This final chapter covers the strategies for developing a culturally intelligent organization or team.

Assessing and developing cultural intelligence at the organizational level is one of the emerging frontiers in the cultural intelligence research. Much more research is needed to better understand what it looks like to create a culturally intelligent organization. But universities, companies, and NGOs around the world are using the following best practices for developing ...

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