Index

A

AARP (American Association of Retired Persons), 5, 13

Accountability, 47–48, 82–83

Acquisitions, 162–169

Action, speed of (see Speed of action)

Action learning, 72–74

Action plans, managing change with, 188

Adventure travel, 149–150 (see also Overseas Adventure Travel [OAT])

Advisors (for charitable foundations), 80–82, 86

Alternative destinations, promoting, 204–207

American Association of Retired Persons (AARP), 5, 13

AmeriCares, 84

Apple Computers, 100, 135

Argentina, 85

Associates:

asking for suggestions from, 62–65

community service by, 96–98

empowerment of, 19–20, 51–52, 76

feedback from, 47–48, 133

freedom for, 48–49

hiring (see Hiring process)

listening to, 125–126

local, 110–115, 125–126

questions from, 68–69

at regional offices, ...

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