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Dialogue
Background: Moving Beyond Either-Or
In most conflicts, the main part of the problem . . . consists in getting people to talk and to listen to one another.
You cannot have an execution culture without robust dialogue.
As I worked in more than a hundred organizations or communities over the past decade, I kept track of which form of discourse my clients most often wanted. They did not want more speeches and presentations. They did not want more debates between two know-it-alls, each of whom was sure they were right and the other person ...
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