Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities

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The Demagogue

Bad leadership is not solely the fault of a few bad leaders. We are all, every one of us, in this together.

—Barbara Kellerman, research director, Center for Public Leadership, Harvard University

Time and time again, decent men and women have chosen to look away. We have all been bystanders to genocide. The crucial question is why.

—Samantha Power, Pulitzer Prize–winning journalist

Whether we like it or not, wariness or fear of difference is part of human nature. For eons, leaders of groups large and small have played on this fear as a ruthless and quite effective way of gaining and holding on to power. While humanity has progressed, and the civilized world has come to recognize the value and richness in diversity, ...