Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities

Acknowledgments

Let me begin by thanking the network of colleagues, both American and global, with whom I have worked in a wide range of both domestic and international organizations. While I draw frequently on case studies from my own practice, the extraordinary range of concrete, original examples is possible only because my colleagues have shared their collective experience with me. They have been generous because they, like me, want knowledge from our field to benefit everyone, not just trained professionals. (For more information about many of the colleagues and organizations mentioned in these pages, who have so generously shared their knowledge and expertise, please see my Web site www.mediatorsfoundation.org.)

Although I cannot acknowledge ...