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TALKING TO CRAZY
Check out this excerpt from Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life
Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a spouse who yells, a teenager who locks himself behind slammed doors, a boss who humiliates, or a know-it-all who annoys you whenever he opens his mouth? In his popular book Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. In Talking to Crazy, he brings his communication magic to the most difficult group of ...
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