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12

Employee Engagement and the Bottom Line

  • Engagement and patient and employee safety
  • Engagement and job growth
  • Engagement and profitability
  • Further evidence from some of the Baldrige Award recipients featured in this book

Study after study that we read cites clear correlation between increasing employee engagement and improving performance in results that matter to successful organizations. Some of these findings were provided in Chapter 2. The senior leaders we interviewed for this book all expressed their conviction that having an engaged workforce led to exceptional results and a competitive advantage. Some of those exceptional results ...

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