Leading the Epic Revolution: How CIOs Drive Innovation and Create Value Across the Enterprise

FOREWORD: INNOVATING FOR CONTINUAL GROWTH AND PROSPERITY

All companies have different needs and priorities. What all companies have in common, however, is the need to grow. And growth, to an investor, is best measured by increased value.

There are a relatively small number of ways to generate enduring value. Companies can introduce new products or services, attract new customers, and open new markets. They can also improve the quality of their existing products, raise their level of efficiency, and leverage economies of scale.

Accomplishing any of those objectives requires innovation. Companies cannot simply stand still and keep doing the same things they were doing yesterday. The world is changing continually, and companies have to keep pace or risk falling behind.

At McKesson, we fully understand that we live in changing times. We are not a consumer brand, but our presence is extraordinary. We are the largest pharmaceutical distributor in North America, distributing one-third of the medicines used every day.

We also develop and install health-care IT systems that eliminate the need for paper prescriptions and paper medical records. Our software and hardware are used in more than 70 percent of the nation's hospitals with more than 200 beds. Our hospital information system solutions include electronic health record system (EHR) and clinical decision support systems, 3-D radiology imaging systems, and analytics designed for health care. Our Healthcare IT division also serves diverse ...