Straight-talking summary

This book is all about the simple things that make a team work well or even great, if you implement all the solutions. But it’s like everything else, it only works if you do. So whatever ideas and solutions you have picked up as you have gone through this book – implement them. To help you, here are the headlines for each of the ‘how to’ solutions:

Challenge 1: How do you build trust?

       Encourage your team members to talk.

       Disclosure breeds disclosure, leading to greater openness.

       If openness is lacking where you work, you can decide what you are willing and prepared to share.

       You must spend time getting to know each other.

       Explain why it’s so important to know each other in order to work ...

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