Summary
There are three common root causes that explain why some businesses achieve significant success with Six Sigma, and others achieve minimal success. These key success factors are committed leadership, involvement of top talent, and supporting infrastructure. By integrating these three key success factors we can identify a deployment roadmap that maximizes the probability of success. This roadmap has been successfully followed by numerous organizations of various sizes and business application areas.
The next four chapters will provide detailed guidance on how to succeed in each of the steps of this deployment roadmap. We begin with the first step, launching the initiative, in Chapter 4. The other three phases will be discussed in Chapters ...
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