A Reinvigoration

In 2001, new CEO Jeff Immelt announced a reinvigoration of Six Sigma. This was an important step symbolically, since there was some concern that the emphasis on Six Sigma might decline once Jack Welch retired. The reinvigoration included a push to further increase the percentage of senior executives with dedicated Six Sigma experience, acceleration of at the customer, for the customer projects (over 10,000 planned for 2002), and standardization of Black Belt course material and certification criteria across the company. As the manager of the Applied Statistics Lab at the Research Center, my primary Six Sigma role at this time was mentoring of R&D projects.

Looking into the near-term future, one could anticipate further integration ...

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