CHAPTER NINE
Three Quiet Virtues
QUIET LEADERSHIP is, in part, a set of tools, a collection of useful tactics. But this creates a serious risk. What happens when the tools en du pin the wrong hands? For example, there is nothing wrong with owning duct tape, a razor blade, and a crowbar. But they are very handy for breaking into homes, and police often charge thieves with possession of “burglarious tools.” The problem, of course, isn’t the tools but the crooks who use them.
Each of the tools presented in this book can be misused. Seeing the world as a complicated and uncertain place can serve as an excuse for not thinking hard about serious problems. Bending the rules can be an excuse for avoiding plain duties. Buying time and drilling down can ...
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