Leading outside the lines: How to Mobilize the (in)Formal Organization, Energize Your Team, and Get Better Results

CLEAR OBJECTIVES HELP EVERYONE CONTRIBUTE

Kyle Ewalt worked at Katzenbach Partners in the firm’s New York City office as service center manager. He is a vivid exemplar for those who are relentlessly focused on the objective of realizing the sometimes impossible requests that arise when serving clients. Though Ewalt worked full time, he also performed and composed music outside work. He is over six and a half feet tall, slender, and always has a smile on his face, not to mention an attractive beard that everyone likes to tease him about. After Ewalt had been with Katzenbach Partners for nearly five years, he was formally recognized by the entire firm with a Values Award, which was given to the person who was considered to be the most effective ...