Part V. MILESTONE FIVE: Transition

Milestone: You are leading the change and are prepared to measure, learn, and adjust

The announcement is not the finish line. This observation, made by one our clients, is a reminder that the work of organization design does not end with decisions on structure, process, and staffing. The quality of the transition to the new envisioned future state is as important as the quality of the design decisions.

The Corporate Leadership Council (2010) has found that when organizational structure changes do not achieve desired results, there are often three primary reasons. First, leaders are unclear as to their roles and unsure of their goals and objectives and how those have changed in the new organization. They revert ...

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