Part I. Milestone One: Business Case and Discovery
Milestone: you are Clear on the Problem to Solve
Business leaders have a strong bias toward action. By the time a situation has been tagged as an "organization design" project, most leaders have conducted their own analysis of the situation and formulated a number of options. We tend to trust our clients' instincts when they are accomplished leaders who have successfully faced many business and organizational challenges. They frequently do understand the complexity and depth of issues, and we often find that they are already contemplating a reasonable set of alternative actions. As often, however, we discover that the leader is heading down a path of solving the wrong problem. The intuitive diagnostic ...
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