CHAPTER 2
What You’re Up Against as a Leader Today
HAVEN’T THINGS ALWAYS BEEN COMPLEX, DIVERSE, AND uncertain? For at least the past thirty years or so, haven’t leaders struggled with information overload, issues involving minorities, and a volatile marketplace?
Yes, to a certain degree. But not to the degree of today’s perfect storm. It is absolutely impossible to overestimate the turbulence and chaos that leaders now confront every day. If leaders are honest, they’ll admit that they don’t always know what to do; that they’re constantly facing right-versus-right choices; that they are leading a growing number of people with whom they have little in common; that their businesses and industries are so unpredictable that even if everything ...
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