Leading in Times of Crisis: Navigating Through Complexity, Diversity, and Uncertainty to Save Your Business

LEVERAGING DIFFERENCES IN THE SEARCH FOR MEANING

The differences are not just cross-cultural. They exist within each society and among different subgroups. Leaders used to have it a lot easier in terms of satisfying the requirements of their people. For the most part, employees shared common expectations of what an employer would give them—expectations that revolved around compensation and included employee loyalty and employer security. But now a diverse domestic workforce wants different things from an organization. Age, gender, sexual orientation, personal philosophy, and many other factors influence what people want, and it’s not only about money. In fact, in recent years we’ve observed the appearance of something we call “the money-meaning ...