BEYOND DIVERSITY
This isn’t about diversity for diversity’s sake. It’s not about liberal guilt or sitting around just trying to understand each other. It’s not about doing the right thing and creating a better world—though these are admirable goals. It’s not even about achieving consensus. It’s about understanding and leveraging diversity of cultures and generations for competitive advantage.
As we noted in Chapter Two, diversity is an emotionally charged, overused term, and it can cause organizations to create training programs that are highly moralistic . . . but not highly pertinent to the purpose of the organization. It can also make employees all too aware of their differences, increasing tension among various groups. But even more ...
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