Book description
Leading Geeks challenges the conventional wisdom that leadership methods are universal and gives executives and managers the understanding they need to manage and lead the technologists on whom they have become so dependent. This much-needed book—written in nontechnical language by Paul Glen, a highly acclaimed management consultant—gives clear directions on how to effectively lead these brilliant yet notoriously resistant-to-being-managed knowledge workers. Glen not only provides proven management strategies but also background on why traditional approaches often don't work with geeks. Leading Geeks describes the beliefs and behavior of geeks, their group dynamics, and the unique nature of technical work. It also offers a unique twelve-part model that explains how knowledge workers deliver value to an organization.
Table of contents
- Copyright
- Editor's Note
- Foreword
- Introduction
- Acknowledgments
- I. OVERVIEW: The Challenge of Geeks
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1. The Context of Geek Leadership
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2. The Essential Geek
- 2.1. Passion for Reason
- 2.2. Problem-Solution Mind-Set
- 2.3. Early Success
- 2.4. Joy of Puzzles
- 2.5. Curiosity
- 2.6. Geeks Choose Machines
- 2.7. Self-Expression = Communication
- 2.8. My Facts Are Your Facts
- 2.9. Judgment Is Swift and Merciless
- 2.10. My Work, My Art
- 2.11. Geek Smarts
- 2.12. Loyalty to Technology and Profession
- 2.13. Money and Fairness
- 2.14. Independence and Rebellion
- 2.15. Summary
- 3. Groups of Geeks
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4. The Nature of Geekwork
- 4.1. Failure Is Normal
- 4.2. Ambiguity Rules
- 4.3. Figuring Out What to Do Can Be Harder Than Doing It
- 4.4. Geekwork Is Organized by What You Don't Know
- 4.5. Deep Concentration
- 4.6. What Is Work?
- 4.7. Subordinates Know More Than Managers
- 4.8. My Work, Our Work
- 4.9. The Problem with Problems
- 4.10. Done Is Hard to Do
- 4.11. You Can't Control Creativity
- 4.12. Estimates Are Always Wrong
- 4.13. Summary
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5. Performing Geekwork
- 5.1. Competency 1: Technical Competence
- 5.2. Competency 2: Personal Productivity
- 5.3. Competency 3: Ability to Juggle Multiple Tasks Simultaneously
- 5.4. Competency 4: Ability to Describe the Business Context of Technical Work
- 5.5. Competency 5: Ability to Forge Compromises Between Business and Technical Constraints
- 5.6. Competency 6: Ability to Manage Client Relationships
- 5.7. Competency 7: Ability to Manage Technical Teams
- 5.8. Competency 8: Ability to Play Positive Politics
- 5.9. Competency 9: Ability to Help Expand Client Relationships
- 5.10. Competency 10: Ability to Work Through Others, to Make Others Productive
- 5.11. Competency 11: Ability to Manage Ambiguity
- 5.12. Competency 12: Ability to Manage Time Horizons
- 5.13. Summary
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2. The Essential Geek
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2. The Content of Geek Leadership
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6. Nurturing Motivation
- 6.1. Can You Motivate Geeks?
- 6.2. Sources of Motivation
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6.3. Motivating Geeks
- 6.3.1. Select Wisely
- 6.3.2. Manage Meaning
- 6.3.3. Communicate Significance
- 6.3.4. Show a Career Path
- 6.3.5. Projectize
- 6.3.6. Encourage Isolation
- 6.3.7. Engender External Competition
- 6.3.8. Design Interdependence
- 6.3.9. Limit Group Size
- 6.3.10. Control Resource Availability
- 6.3.11. Offer Free Food . . . Intermittently
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6.4. Demotivating Geeks
- 6.4.1. Exclusion from Decision Making
- 6.4.2. Inconsistency
- 6.4.3. Excessive Monitoring
- 6.4.4. Focus on Tasks, Not Goals
- 6.4.5. Unqualified Evaluation
- 6.4.6. Misaligned Extrinsic Motivators
- 6.4.7. Artificial Deadlines
- 6.4.8. Changing Deadlines
- 6.4.9. Organizational Disinterest
- 6.4.10. Teams Without Skills
- 6.5. Summary
- 7. Providing Internal Facilitation
- 8. Furnishing External Representation
- 9. Managing Ambiguity
- 10. Selecting and Organizing Geekwork
- 11. Uniting Geeks and Geekwork
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6. Nurturing Motivation
- 3. CONCLUSION: Harmonizing Context and Content
Product information
- Title: Leading Geeks: How to Manage and Lead People Who Deliver Technology
- Author(s):
- Release date: November 2002
- Publisher(s): Jossey-Bass
- ISBN: 9780787961480
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