22.2. The Three Vectors
When we take a closer look at e-services, we see that they involve not just the services themselves but also the intelligent devices that deliver those services and the always-on Internet infrastructure— wired or wireless—on which those services are powered. The intersection of these three vectors—e-services, intelligent devices, and always-on Internet infrastructure—is where transformational, market-making opportunities exist. Let's look at the three vectors.
The first vector is e-services. Any process can be turned into a service and delivered over the Net. And any process that is inefficient will be turned into a service and delivered over the Net. It's only a question of time, and this is a marvelous opportunity for ...
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