7.3. The Importance of Mission
Our experience at ServiceMaster confirms the importance of mission as an organizing principle. When you visit the headquarters of our firm, you see carved in marble on the lobby wall the four statements that constitute our mission: to honor God in all we do, to help people develop, to pursue excellence, and to grow profitably.
The first two objectives are end goals; the second two are means goals. As we seek to implement these objectives in the operation of our business, they remind us that every person has been created in the image of God, with dignity and worth and the potential to create and innovate. They also remind us that the work environment can be a place where people grow and develop in who they are becoming ...
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