Leading for Innovation: And Organizing for Results

17.5. The Danger of Wishful Thinking

Managers whose organizations are confronting change must first determine that they have the resources required to succeed. They then need to ask a separate question: Does the organization have the processes and values to succeed? Asking this second question is not as instinctive for most managers because the processes by which work is done and the values by which employees make their decisions have served them well. What the RPV framework adds to managers' thinking, however, is the concept that the very capabilities of an organization also define its disabilities. A little time spent soul-searching for honest answers to this issue will pay off handsomely. Are the processes by which work habitually gets done ...