Chapter 15. LEADING WITH VISION, STRATEGY, AND VALUES

ROBERT E. KNOWLING JR.

Robert E. Knowling Jr. is chairman, president, and CEO of Internet Access Technologies. Previously, he was chairman, president, and CEO of Covad Communications, executive vice president of US West, vice president of network operations for Ameritech, and lead architect on Ameritech's reengineering breakthrough development team. He serves on the board of directors for Hewlett-Packard, Ariba, Broadmedia, and the Juvenile Diabetes Foundation International.

I'll admit it—I'm a little leery of management change consultants and experts, who have inundated the market with scores of books and an endless train of seminars that attract corporate leaders searching for the ultimate ...

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