Chapter 22. INVENTING E-SERVICES

ANN M. LIVERMORE

Ann M. Livermore, president of Hewlett-Packard's Services Business, is responsible for helping customers reinvent their businesses to gain competitive advantage. She is responsible for professional services, financing, and marketing. With Hewlett-Packard for nearly twenty years, she is on the executive council. Fortune magazine has named her the eleventh most powerful woman in American business.

We all know that the global economy is currently undergoing a shift as profound as the shift from the Agrarian Age to the Industrial Revolution. As the Industrial Age transforms into the Information Age, we're seeing massive changes in the way business is conducted, much of it thanks to the growth of ...

Get Leading for Innovation: And Organizing for Results now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.