3.1. How Does a Leader Approach the Process of Creative Work?
A leader first makes a personal commitment to be hospitable to creative people and a broader commitment to be open to contributions from many quarters. This commitment entails a number of ideas and guidelines. Let me give you some starters.
A leader protects creative persons from the bureaucracy and le-galism so ensconced in our organizations.
A leader remains vulnerable to real surprise and to true quality. I do mean surprise—the totally unexpected. I also mean a new level of quality, one that I might not have considered before. Neither of these things is easy; really creative people shake up organizations.
A leader connects creative people to the entire organization. A wise counselor ...
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