Chapter 17. COPING WITH YOUR ORGANIZATION'S INNOVATION CAPABILITIES

CLAYTON M. CHRISTENSEN

Clayton M. Christensen is professor of business administration at the Harvard Business School and is the author of The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. His research and teaching interests center on the management of innovation and finding new markets for new technologies. He consults for many of the world's leading corporations on these issues.

Warnings are all about us that the pace of change is accelerating. The amount of information available to managers—as well as the amount of work and judgment required to sort the important from the less important—is increasing exponentially. The pervasive emergence of the Internet ...

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