Chapter 18. AN INNOVATION PROTOCOL
DAVE ULRICH
Dave Ulrich is professor of business administration at the University of Michigan, a consultant to the Fortune 200, and the author of over ninety articles and book chapters. His books include HR Scorecard, Results Based Leadership, Organizational Capability, The Boundaryless Organization, and Human Resource Champions. He has been listed by Business Week as one of the top ten educators in management and is on the board of directors at Herman Miller.
A play has a script that guides how actors perform on stage. A sports team has a playbook that specifies how players execute a diagrammed play. A pilot has a checklist to ensure flight safety before and during a flight. A script, a playbook, and a checklist ...
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