Leading for Innovation: And Organizing for Results

23.1. A Lack of Existing Processes to Practice or Measure Innovation

It may be instructive to contrast this state of affairs with how other organizational priorities are handled. In the field of finance, for example, the typical firm has well-established systems. There is a chief financial officer, a person responsible for budgets, and a planning cycle. You know where your money is, or at least you should! Analogous systems exist for dealing with human resources, consisting of on-line human resource information systems (HRIS), personnel managers, and benefits plans. It's all reassuringly concrete.

In contrast, few organizations have a designated innovation process owner or chief innovation officer. The relevant metrics for return on innovation, ...