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Leading Digital: Turning Technology into Business Transformation by Andrew McAfee, Didier Bonnet, George Westerman

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CHAPTER 8

BUILDING TECHNOLOGY LEADERSHIP CAPABILITIES

We are stronger when we listen, and smarter when we share.

—RANIA AL-ABDULLAH

If, before you had read this book, we asked you to think about what makes leadership work, you would probably have thought of vision, governance, and engagement (among other things). These three tools are essential to guide any kind of major transformation.1 But another essential element of digital leadership capabilities is not necessarily something you might think of as leadership. It’s the strong relationship that Digital Masters encourage between their IT and business leaders, and the way these companies use that relationship to drive change in their internal platforms and digital skills. These are what we call ...

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