What to Do Next

  • Design an approach that considers all four levels.

  • Take steps to include all four levels in your evaluation plan.

  • Review Training Tool 10-4, Chapter 10, page 189, for possible assessment issues to include when developing your customized workshop evaluation form and process.

  • Read the recommended books on determining ROI for the change leadership program.

The next chapter is the first of three that present sample workshop agendas. You’ll first explore the content of a briefing for executives on leading change.

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