Chapter 4. Turning People On to Learning
What’s in This Chapter?
The fundamentals of adult learning
Supporting the transfer of training
Designing effective training programs
Keys to effective facilitation
Training doesn’t ensure that learning occurs, but it is a powerful tool for developing the critical competencies needed to meet the challenges facing any organization. This chapter offers some key insights into how people learn best, which will enable you to design training programs that actively engage people in their own learning and growth. This in turn will enable them to successfully do their work, make decisions, solve problems, and contribute to creating great results for the customer.
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