Exploring the Emotional Impact of Change
When a change initiative falls apart, it is usually due to a failure of leaders to truly understand—and subsequently respond to and manage—the significant impact of the change. Effective change leaders recognize that a change of any size or shape has an emotional consequence for those asked to implement or live with it.
In recent years a number of researchers and organizational development authors have explored the effects of change on people. Beginning with Elizabeth K¸bler-Ross’ five-phased death-and-dying model (denial, anger, bargaining, depression, and acceptance), such authors as William Bridges (endings, neutral zone, new beginnings), Daryl R. Conner (stability, immobilization, denial, anger, bargaining, ...
Get Leading Change: TRAINING now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
