Chapter 2. How Organizational Change Affects Us
What’s in This Chapter?
The nature of change
The forces for change
The impact of change on people
The role of leadership in the change process
The governing assumptions behind the integrative change model for leading change
Recall from the last chapter the sad history of most major change initiatives. The results have been disappointing: wasted resources, low staff morale, marginal results, and missed opportunities. It’s clear that there must be a better way—and there is. Although this “better way” has been with us for a long time, we have difficulty integrating what many of us know about change into our actual leadership strategies and practices. Leading change effectively is simple in concept, but ...
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