What to Do Next

  • Review the next chapter to better understand the origins of change in your organization and the mechanics involved in leading people through the emotional journey begun by introducing change.

  • Consider the assumptions you have about change and its impact on people.

  • Begin reflecting upon how the employees in your organization tend to respond to change initiatives.

Before you begin designing your leading change workshop, it’s best that you spend some time understanding the fundamental characteristics of change—and the assumptions about ...

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