How to Use This Workbook Most Effectively
Whether you are an experienced trainer or a novice instructor, you will find this workbook a useful resource for developing and facilitating change workshops for both leaders and those affected by a proposed change. By understanding the basic concepts about how change works and then reviewing the sample training program designs, you will be able to custom-design the program you need to offer a given audience.
If you have used the other books in the Trainer’s WorkShop Series, you might notice that this book offers only single- or two-day options for training. Other books in the series, Customer Service Training, New Supervisor Training, and New Employee Orientation, offer scripted options for a half-day, ...
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