Appendix. About the Authors

Jeffrey and Linda Russell are the founders and co-directors of Russell Consulting, Inc., headquartered in Madison, Wisconsin (www.RussellConsultingInc.com). For more than 15 years Jeff and Linda have provided consulting and training services in such areas as leadership, strategic thinking and planning, change implementation, employee quality of worklife surveys, organizational development, performance coaching, and performance management. Their diverse list of clients includes Fortune 500 companies, small businesses, social or nonprofit organizations, and government agencies.

Jeff has a bachelor of arts degree in ...

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