Notes

Chapter 1

  1.  Fliedner and Mathieson (2009).

  2.  Yamada and Tracey (2005).

  3.  Milgrom and Roberts (1995).

  4.  Fliedner and Mathieson (2009).

  5.  Rothschild (1993).

  6.  Milgrom and Roberts (1995).

  7.  Mann (2009).

  8.  Tannenbaum and Massarik (1957).

  9.  Bass (1990); Mann (2009).

10.  Clanton (2004).

11.  Ohno (1988).

12.  Krafcik (1988).

13.  Womack, Jones, and Roos (1990).

14.  Dunham (1956).

15.  Marmaras, Poulakakis, and Papakostopoulos (1999).

16.  Hounshell (1984).

17.  Rennie (1969).

18.  Niebel and Freivalds (2003).

19.  Levinson and Rerick (2002).

20.  Krafcik (1988).

Chapter 2

  1.  Patterson (2010).

  2.  Tannenbaum and Massarik (1957).

  3.  Bass (1990); Mann (2009).

  4.  Tuckman (1965).

  5.  Flinchbaugh and ...

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