12
Using CompStat
A Structured Method for Generating Collaboration and Accountability
 
 
The most important thing you can do to drive interagency collaboration is to make all agencies accountable for improving outcomes.
—David Osborne
 
Many people would agree with David Osborne’s comment that mutual accountability is central to achieving collaboration. But how to achieve accountability among different agencies? For a growing number of organizations, the answer is to use CompStat (also called PerformanceStat or CitiStat), a method that combines structured meetings focused on goal achievement, fact-based analysis and decisions, senior leadership involvement, and rigorous follow-up. It’s making a difference in a number of communities. ...

Get Leading Across Boundaries: Creating Collaborative Agencies in a Networked World now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.