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Using CompStat
A Structured Method for Generating Collaboration and Accountability
The most important thing you can do to drive interagency collaboration is to make all agencies accountable for improving outcomes.
—David Osborne
Many people would agree with David Osborne’s comment that mutual accountability is central to achieving collaboration. But how to achieve accountability among different agencies? For a growing number of organizations, the answer is to use CompStat (also called PerformanceStat or CitiStat), a method that combines structured meetings focused on goal achievement, fact-based analysis and decisions, senior leadership involvement, and rigorous follow-up. It’s making a difference in a number of communities. ...