CHAPTER 4ACCOUNTABILITY
The man who complains about the way the ball bounces is likely to be the one who dropped it.
— Lou Holtz
The need for accountability applies in many parts of life. Politicians who make promises they don’t keep quickly lose the confidence of their electorate. Primary and secondary schools that fail to prepare students for university hinder education and limit the workforce. Public servants who encourage or depend on bribes and corruption undermine government’s ability to serve citizens. At a personal level, we are accountable to our partners, children, friends, and associates. Accountability leads to trust. Trust leads to improved relationships. Improved relationships on the job lead to more referrals and better collaboration. ...
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