CHAPTER 1
The Personal Essay
I had met Frances Hesselbein when she spoke to my leadership class in business school but hadn’t gotten to know her.
Frances rose from being a local Girl Scouts volunteer to serving as CEO of the national organization for 14 years. Turning the Girl Scouts around, among other achievements, won her the Presidential Medal of Freedom, 21 honorary doctorates, and more. She’s now the president and CEO of the Frances Hesselbein Leadership Institute (renamed in her honor from the Peter F. Drucker Foundation for Nonprofit Management). In short, I could learn a lot from her.
As it happened, I got my chance while writing this book, a decade after she spoke to my class. I reintroduced myself to her at Marshall Goldsmith’s book ...
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