7Attitudes and Mindsets

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Learning Objectives

By the end of this chapter, you should be able to:

• Describe leadership ethics.

• List the characteristics of leading by serving.

• Describe the characteristics of leading by wandering around.

• Outline steps necessary to develop beneficial relationships.

• Describe a process for embracing change and leading a change effort.

So far you have learned about five critical leadership skill sets that, when developed and used, can help you be an effective leader. This chapter examines leadership ethics, leading by serving, leading by wandering around, developing relationships to influence others, and embracing ...

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