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Hole #5Do the Right ThingsPar 4 • 354 Yards

Do you know of any organizations that have a management plan for continuous improvement? Do you know any organizations that are aware that they have problems, and accept them as part of doing business? Which category does your organization fall into?

In golf and in business, we have to not only recognize that there is a problem and seek to solve it, but also to try to establish systems and methods to prevent problems from occurring in the first place. Simply trying harder to do things right is not the answer: If you are not also trying to do the right things, you might only make things worse. It is like ...

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